Contact Us
Contact ORENZAO
Have a question about a style, an existing order, or an after-sales request? Use the contact details below.
Email: service@orenzao.com
Telephone: +86 898 8881 9060
Business address: Room 0028, Building L9-1, Initial Development Area, Longhai Fengqing Town, Haitang District, Sanya, Hainan, China
Send your enquiry by email at any time.
What to include
- For product questions: the product name or page link, plus the detail you would like clarified.
- For order questions: your order number and the email address used at checkout.
- For delivery concerns: your order number, tracking number if available, and a short description of the issue.
- For damaged, defective, or incorrect items: a description and relevant photographs, where reasonably possible. Do not send full payment-card details or account passwords.
Business identity
ORENZAO at orenzao.com is operated by Sanya Zhongxing Youpin Trading Co., Ltd. (the "Company").
Company registration identifier: 91460000MAEFADGC6W.
Returns and deliveries
Do not assume that the registered business address is the correct destination for a return. Contact us for the applicable return instructions before sending a parcel. See our Return Policy and Shipping Policy for the process and the rules that apply to your order.