Terms of Use

Last updated: November 7, 2026

Using the ORENZAO website

ORENZAO at orenzao.com is operated by Sanya Zhongxing Youpin Trading Co., Ltd. (the "Company").

These terms concern browsing and using the website. Purchases are addressed separately in our Terms of Purchase, and information handling is described in our Privacy Notice. These documents have different purposes; using the website is not treated as consent to every optional use of personal information.

Use the site lawfully

Do not use the store to impersonate another person, submit fraudulent orders, distribute malicious software, interfere with security or checkout, or access information you are not entitled to see. Do not use automated methods in a way that damages the service or unlawfully collects personal information.

Accounts and communications

If account features are available, keep your sign-in details confidential and contact us if you suspect unauthorized use. Use accurate information when communicating about an order. We will not ask you to send your password or full payment-card details by ordinary email.

Website content

Text, images, branding, and other material may be protected by intellectual-property rights held by the Company, its suppliers, or other rights holders. Browsing the store does not transfer ownership of those rights. You may use the site for legitimate shopping and retain information needed for your own orders. Any broader reuse must be permitted by the relevant rights holder or applicable law.

Product information and availability

Products, available options, and site content can change. Information should be read in context with the relevant product listing and purchase terms. A later change does not remove rights arising from an existing order. If you spot an inconsistency or missing detail, contact us rather than relying on an assumption.

Links and outside services

The website may connect you to payment, delivery, or other services operated by third parties. Their own terms and privacy notices may apply to their services. A link does not by itself establish that the Company operates or endorses every part of the linked website, and it does not remove obligations that the Company retains by law.

Availability and security

Online services can be interrupted by maintenance, technical problems, or security incidents. Do not rely on uninterrupted access as a guarantee. If an interruption affects an order or a customer request, use the contact details below. Nothing here excludes liability or consumer protections that cannot lawfully be excluded.

Updates and questions

Changes to these website terms will be posted with an updated date. Changes apply prospectively unless otherwise permitted by law and do not silently alter an existing purchase agreement. If a part cannot legally be enforced, the remaining terms apply only to the extent permitted by law.

Email: service@orenzao.com
Telephone: +86 898 8881 9060
Business address: Room 0028, Building L9-1, Initial Development Area, Longhai Fengqing Town, Haitang District, Sanya, Hainan, China